Shipping & Returns
Shipping fees vary based on size and location. After you select your artwork and input your shipping address, the shipping cost will be calculated based on your location.
Originals ship free.
Pickup is free.
We can ship anywhere in the United States, Israel, Europe, Canada. For other locations, please contact us.
HOW WE SHIP YOUR PAINTING
Rolled Prints arrive rolled in a tube ready to be stretched on wooden stretcher bars or framed. Most other art orders arrive pre-stretched on a wooden bar. Your artwork will be carefully packaged and wrapped for protection.
Larger artworks that do not have texture will be taken off the stretcher bar, and we ship these rolled in a tube. You can then bring the canvas to your local framer to have it stretched and/or framed.
The returns policy for Nechama Fine Art’s products differ for the various product types. Please read each product type return policy below for more information.
If you are not completely satisfied with your purchase, you are welcome to return it. You may return it within 30 days of receiving the item. Artwork must be in its original packaging, and in perfect condition. A 20% restocking fee will apply.
Original artwork cannot be returned. To help educate the buyer, Nechama Fine Art can send close up pictures and videos so you can view the artwork in detail, before you make your purchase.
CUSTOM ARTWORK AND SEMI-ORIGINAL GICLÉES
Portraits, framed prints, Semi Original Giclées, any custom art, and seasonal products cannot be returned.
Products may be returned or exchanged within 30 days of receiving the item. Product must be in its original packaging, and in perfect condition. All shipping costs will be deducted from the refund. Seasonal Products cannot be returned or exchanged.
All sale items cannot be exchanged or returned.
All items returned are the responsibility of the buyer, including shipping and return shipping. Refunds will be made using the method of original payment at time of purchase. Shipping fees will not be refunded.